In the first phase, we analyze and evaluate your initial situation. The degree of digitization of your processes and enterprise architecture is determined with the help of our best practices. The results serve as the starting point for the next phases and the successful digital transformation of your company.
We focus on your expectations and requirements, using contextual interviews and usability tests, users are questioned and observed based on their role in their operational environment. The aim is user guidance with a personalized navigation structure through uniform access to processes and information. An intuitive user interface has many advantages: increasing the productivity of your employees, saving training costs, increasing user satisfaction and reducing change requests.
The integration of systems and processes across application boundaries is an urgent necessity in the context of digital transformation. Maximum integration is the basis for networking all applications, devices, employees and customers. Our services and solutions support you in optimally integrating systems and processes and increasing the customer experience at all relevant touchpoints. Your business processes can thus be operated smart.
Together we will master the most important steps on the path to digital transformation. However, you will still have to adapt to new requirements in the future – the rapid changes in the technological environment offer you both opportunities and challenges in equal measure. In order to continue to develop your full potential, we accompany you in the further change process and keep you on the road to success.
